IT Managed Services
PTS Managed Services have specialised in supporting Small to Medium Enterprises across multiple sectors. At PTS, we've supported businesses with headcounts ranging from 10 to over 100 across one or multiple locations with a first class service.
Our team of highly skilled engineers support remotely or on-site providing fully outsourced IT managed services, co-sourced IT support services, IT help desk or cover in case of absence or holidays.
With a global team of consultants, our clients enjoy access to a truly world class knowledge base benefiting from 35 years of experience to ensure technology adds value back in to the business.
Supporting Growing Businesses
PTS Managed Services have supported growing businesses across a diverse range of industries to grow their IT from startup to a small sized enterprise.
Often organisations struggle to justify employing a dedicated IT Manager who may have a narrow skill set and will still be susceptible to job movement, annual leave or sick leave, affecting the continuity of a business.
Our consultants understand and remedy the challenges facing growing organisations to help with everything from, running the day to day IT, to helping scope and implement a technology road-map built around your organisational needs.
Another reason clients enjoy and request our services is that they may be headquartered in other time zones. They enjoy that we can supplement their teams with a local presence from our offices in China, Hong Kong, Singapore or Tokyo or our range of partners.
1-20 Staff Members
No Internal IT Manager
Growing IT Infrastructure
Stable or Growing Team
Growing Need for Well Managed IT
Individual Branch of larger business
Why choose a Managed Service
Build your team
Gain access to a wide range of technical skill-sets
Flexible arrangements to provide remote or on-site support on an as needed basis
Add resilience with a team available to you 24/7/365
Reliable Secure Infrastructures
Have your infrastructure managed and maintained
Add security with our guidance around best practice for security, governance, backups and recovery
Receive professional direction on the best way to support your operations
Achieve More
Focus on your business objectives with peace of mind
Monthly reports to help you identify end user knowledge gaps
Enjoy a reliable, managed platform for your operations
We can offer
Selecting a service for your organisation doesn't need to be overly complicated or expensive. Whilst a one size fits all approach rarely work in IT Managed Services. We help organisations select the services that meets their business needs. See below some of the things we can manage for you.
Local IT documentation
Warranties & Licenses
Desktop Anti Virus Updates
Server & Network Break/Fix
Network Monitoring
Network & Server Diagnosis
Network & Server Maintenance
Server Windows Updates
User Account Administration
AV Support
Disaster Recovery Plan
Change Control
Technology Roadmap Planning
Contract Management
Desktop Updates
Printer Break/Fix Support
Application Management
Device Management & Support
Hardware Replacement
Installs, Moves & Changes
Server Anti-Virus Updates
Cellular Carriers
Mobile Device Support
Third Party Vendor Management
Business Continuity Plan
Helping businesses gain value from their IT
PTS Managed Services have supported a range of small to medium enterprises across a diverse range of industries.
Often organisations over 20 staff may have an existing service provider or have internal staff managing their IT.
PTS help businesses align their IT to their business requirements. An excellent client focused service accompanies best in class consultancy and a wealth of knowledge across IT infrastructure, digital & physical security and workplace technology.
Another reason clients enjoy and request our services is that they may be headquartered in other time zones. They enjoy that we can supplement their teams with a local presence from our offices in China, Hong Kong, Singapore or Tokyo or our range of partners.
20-100+ Staff Members
Internal IT or Existing IT Provider
Growing IT Infrastructure
Specialist Requirements
Need for IT Consultancy
Individual Branch of larger business
Why PTS
Gain new skills
Gain access to a wide range of technical skill-sets
Replace or supplement your IT team with engineers as and when needed
Add resilience with a team available to you 24/7/365
Infrastructure Expertise
Access a high level of technical knowledge on cloud and physical infrastructures
Invest in Business Continuity Plans and Disaster recovery with expert help
Ensure your infrastructure is secure with our cybersecurity acumen
Achieve More
Focus on your business objectives with peace of mind
Monthly reports to help you identify end user knowledge gaps
Enjoy a reliable, managed platform for your operations
We can offer
Selecting a service for your organisation doesn't need to be overly complicated or expensive. Whilst a one size fits all approach rarely work in IT Managed Services. We help organisations select the services that meets their business needs. See below some of the things we can manage for you.
Local IT documentation
Warranties & Licenses
Desktop Anti Virus Updates
Server & Network Break/Fix
Network Monitoring
Network & Server Diagnosis
Network & Server Maintenance
Server Windows Updates
User Account Administration
AV Support
Disaster Recovery Plan
Change Control
Technology Roadmap Planning
Contract Management
Desktop Updates
Printer Break/Fix Support
Application Management
Device Management & Support
Hardware Replacement
Installs, Moves & Changes
Server Anti-Virus Updates
Cellular Carriers
Mobile Device Support
Third Party Vendor Management
Business Continuity Plan
24x7x365
IT Support
400+
staff globally
13 Offices Worldwide
Completed projects for 4,500 clients
Over two decades in Asia
Completed projects in 85 countries
