Small Medium Enterprise IT Support

Find out how PTS Consulting helps small to medium enterprises with client focused solutions to enhance the value of IT.

 

IT Managed Services

PTS Managed Services have specialised in supporting Small to Medium Enterprises across multiple sectors. At PTS, we've supported businesses with headcounts ranging from 10 to over 100 across one or multiple locations with a first class service.

 

Our team of highly skilled engineers support remotely or on-site providing fully outsourced IT managed services, co-sourced IT support services, IT help desk or cover in case of absence or holidays.

 

With a global team of consultants, our clients enjoy access to a truly world class knowledge base benefiting from 35 years of experience to ensure technology adds value back in to the business. 

 

Supporting Growing Businesses

PTS Managed Services have supported growing businesses across a diverse range of industries to grow their IT from startup to a small sized enterprise. 

Often organisations struggle to justify employing a dedicated IT Manager who may have a narrow skill set and will still be susceptible to job movement, annual leave or sick leave, affecting the continuity of a business. 

Our consultants understand and remedy the challenges facing growing organisations to help with everything from, running the day to day IT, to helping scope and implement a technology road-map built around your organisational needs.

Another reason clients enjoy and request our services is that they may be headquartered in other time zones. They enjoy that we can supplement their teams with a local presence from our offices in China, Hong Kong, Singapore or Tokyo or our range of partners. 

1-20 Staff Members

No Internal IT Manager

Growing IT Infrastructure

Stable or Growing Team

Growing Need for Well Managed IT

Individual Branch of larger business

Why choose a Managed Service

Icon6.PNG

Build your team

 Gain access to a wide range of technical skill-sets

Flexible arrangements to provide remote or on-site support on an as needed basis

Add resilience with a team available to you 24/7/365 

Icon1.PNG

Reliable Secure Infrastructures

Have your infrastructure managed and maintained

Add security with our guidance around best practice for security, governance, backups and recovery

Receive professional direction on the best way to support your operations

Icon5.PNG

Achieve More

 

Focus on your business objectives with peace of mind

Monthly reports to help you identify end user knowledge gaps

Enjoy a reliable, managed platform for your operations

We can offer

Selecting a service for your organisation doesn't need to be overly complicated or expensive. Whilst a one size fits all approach rarely work in IT Managed Services. We help organisations select the services that meets their business needs. See below some of the things we can manage for you. 

Local IT documentation

Warranties & Licenses

Desktop Anti Virus Updates

Server & Network Break/Fix

Network Monitoring

Network & Server Diagnosis

Network & Server Maintenance

Server Windows Updates

User Account Administration

AV Support

Disaster Recovery Plan

Change Control

Technology Roadmap Planning

Contract Management

Desktop Updates

Printer Break/Fix Support

Application Management

Device Management & Support

Hardware Replacement

Installs, Moves & Changes

Server Anti-Virus Updates

Cellular Carriers

Mobile Device Support

Third Party Vendor Management

Business Continuity Plan

 

Helping businesses gain value from their IT

PTS Managed Services have supported a range of small to medium enterprises across a diverse range of industries. 

Often organisations over 20 staff may have an existing service provider or have internal staff managing their IT. 

PTS help businesses align their IT to their business requirements. An excellent client focused service accompanies best in class consultancy and a wealth of knowledge across IT infrastructure, digital & physical security and workplace technology.

Another reason clients enjoy and request our services is that they may be headquartered in other time zones. They enjoy that we can supplement their teams with a local presence from our offices in China, Hong Kong, Singapore or Tokyo or our range of partners. 

20-100+ Staff Members

Internal IT or Existing IT Provider

Growing IT Infrastructure

Specialist Requirements

Need for IT Consultancy

Individual Branch of larger business

Why PTS

Icon6.PNG

Gain new skills

Gain access to a wide range of technical skill-sets


Replace or supplement your IT team with engineers as and when needed

Add resilience with a team available to you 24/7/365 

Icon1.PNG

Infrastructure Expertise

Access a high level of technical knowledge on cloud and physical infrastructures

Invest in Business Continuity Plans and Disaster recovery with expert help

Ensure your infrastructure is secure with our cybersecurity acumen

Icon5.PNG

Achieve More

 

Focus on your business objectives with peace of mind

Monthly reports to help you identify end user knowledge gaps

Enjoy a reliable, managed platform for your operations

We can offer

Selecting a service for your organisation doesn't need to be overly complicated or expensive. Whilst a one size fits all approach rarely work in IT Managed Services. We help organisations select the services that meets their business needs. See below some of the things we can manage for you. 

Local IT documentation

Warranties & Licenses

Desktop Anti Virus Updates

Server & Network Break/Fix

Network Monitoring

Network & Server Diagnosis

Network & Server Maintenance

Server Windows Updates

User Account Administration

AV Support

Disaster Recovery Plan

Change Control

Technology Roadmap Planning

Contract Management

Desktop Updates

Printer Break/Fix Support

Application Management

Device Management & Support

Hardware Replacement

Installs, Moves & Changes

Server Anti-Virus Updates

Cellular Carriers

Mobile Device Support

Third Party Vendor Management

Business Continuity Plan

 
Contact Us
arrow&v

We'll be in touch

24x7x365

IT Support

400+

staff globally

13 Offices Worldwide

Completed projects for 4,500 clients

Over two decades in Asia

Completed projects in 85 countries

Professional Services

Find out about our range of of professioanl services.

Hedge Funds

IT Support

Learn about our specialist services for Hedge Funds.

Education IT Support

Find out about our services for schools and universities