PTS Helps Singapore Sports Hub to Find Partners for Their ICT Services

With the help of PTS, the new Singapore Sports Hub successfully found partners to outsource their ICT (Information and Communications Technology) services. The Sports Hub became operational in March 2014.



The Singapore Sports Hub campus was the world's largest PPP (Public-Private Partnership) initiative in the sporting arena at the time. It comprised of the art sporting facility designed to take Singapore's sporting ambitions to the next level.


The Sports Hub project consisted of the following facilities across the campus:


  • 55,000 capacity 7-storey National Stadium with a retractable roof (NST)

  • 3,000 capacity 3-storey indoor Aquatic Centre

  • Multi-Purpose Indoor Arena (MPIA)

  • 2-storey Water Sports Centre

  • Sports Information & Resource Centre (SRIC)

  • Sports Promenade and Community Facilities

  • 41,000 sqm of commercial space with a retail mall

  • 12,000-capacity Singapore Indoor Stadium


The Challenge

The Singapore Sports Hub needed PTS' help to:


  • Select ICT outsource partners that meet the requirements defined by the Singapore Sports Hub, Singapore Sports Council, Singapore Government and the bankers who funded this project under a PPP concept.

  • Ensure that liability and other PPP-specific requirements are included in the ICT outsource RFP (request for proposal) and ICT outsource contract.

  • Define the ICT requirements and understand the interface between the vairous ICT assets and ICT services that will form part of the ICT outsource contract.

Due to the PPP concepts of the whole project, many definitions and requirements specific to PPP needed to be clarified during the RFP process and contract negotiations to ICT outsource.


The Solution

PTS Singapore provided their procurement services for all the IT installation and maintenance of the sports hub. PTS prepared ICT outsource tender documents and drafted ICT outsource contracts and closely coordinated with the client to invite potential ICT outsource candidates to bid for the ICT outsource tender.


PTS evaluated the returned tenders and the capabilities of the responders along with their technical proposals and made recommendations to the client. PTS then led the contract negotiations that included the commercial elements of the response.


The Benefits

PTS Singapore has a close understanding of a PPP projects and the special requirements of third parties. This has enabled PTS to translate that into an ICT outsource contract and select an ICT outsource partner.


This new partner was pre-qualified and understood the client's requirements. Therefore, they were able to provide the ICT service and ICT support as defined, and met the service level agreement defined in the ICT outsource contract.

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