Technical Governance & Quality Assurance

Expert technical oversight to ensure your technology systems & infrastructure is delivered to specification, on schedule and ready for seamless operation.

The result? Systems that perform exactly as designed from Day One.

Explore our services below:

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Technical Design Assurance (TDA)
& Oversight

Professional technical oversight ensuring contractor installations and submissions comply with approved design intent, specifications and quality standards.

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Testing &
Commissioning
(T&C) Oversight

Independent oversight of system T&C to validate performance against specifications and contractual obligations before handover.

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Handover Management & Project Closeout
Support

Verify all defects are rectified and documentation is complete, accurate, and systems fully operational before final acceptance and contractor demobilisation.

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TECHNICAL DESIGN ASSURANCE (TDA) & OVERSIGHT

DESIGN COMPLIANCE VERIFICATION | CONTRACTOR SUBMISSION REVIEWS | INSTALLATION QUALITY MONITORING

Professional technical oversight ensuring contractor installations and submissions comply with approved design intent, specifications and quality standards.

Ideal for: Fast-tracked schedules / complex multi-system deployments / mission-critical infrastructure projects requiring rigorous quality control & design adherence verification

Contractor Submission Reviews

Shop Drawings Technical Assessment:
Detailed review of contractor shop drawings, product submittals for compliance with design specifications
Method Statements Evaluations
Technical assessment of proposed installation procedures, sequencing and coordination approaches

Site Inspection & Quality Verification

Periodic Site Inspection Attendance to verify
installation progress, design & quality compliance
MEP Coordination Verification to prevent clashes
between technology infrastructure & building services systems
Installation Compliance Checks against approved specifications, quality, designs & standards

Progress & Performance Monitoring & Reporting on:

Installation Progress, including Contractor Performance,
Milestone Achievements & Schedule Adherence
Identified / Escalated Issues & Risks
Non Conformance from Design / Standards
Workmanship & Installation Quality Gaps
Resolutions / Corrective Actions Made

Design Intent Clarification Management:

Timely technical clarification addressing contractor queries during installation and guidance to ensure contractor understanding of complex technical requirements & integration points

Change Control Configuration & Documentation:

Independent technical evaluation of proposed changes with impact assessment on performance and cost

Update Design Intent Document (DID) & escalate Variation Orders (VOs) - if needed

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TDA & Oversight

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TESTING & COMMISSIONING (T&C) OVERSIGHT

PERFORMANCE VALIDATION | WITNESS TESTING | SYSTEMS INTEGRATION VERIFICATION

Independent oversight of system T&C to validate performance against specifications and contractual obligations before handover.

Ideal for: Projects that require independent oversight, particularly where the original design consultant is not retained for implementation.

Purpose: Validate systems' readiness, performance benchmarks, regulatory & contractual compliance - confirming installations meet all technical, operational and safety standards prior to client acceptance.

Pre-Commissioning Preparation

T&C Plan & Methodology Review:
Pre-approval of contractor testing strategies, procedures & acceptance criteria documentation
Test Script & Checklist Validation:
Technical assessment of proposed test sequences, methodologies, and performance benchmarks

Commissioning Witness & Validation

T&C Attendance & Witness Testing:
Professional observation of contractor testing, system demonstrations and calibrations
Performance Testing & Validation
Independent verification that measured results meet specified performance benchmarks and criteria

System Integration & Functional Testing

Integrated Systems Testing Oversight:
End-to-end workflow validation across multiple interconnected technology systems
Cross-System Functionality Verification:
Testing of system interfaces, data flows and interoperability between platforms
Failover & Redundancy Testing:
Validation of backup systems, failover mechanisms & business continuity capabilities (where applicable)

Quality Assurance & Defects Management

Commissioning Defects Identification:
Documentation of issues, non-conformances, and performance gaps discovered during testing
Punch / Snag List Documentation & Prioritisation:
Detailed register of outstanding items with severity / priority classification
Defects Rectification Tracking:
Contractor remediation progress

Certification & Acceptance / Sign-offs

T&C Reports Review & Approval:
Technical assessment of contractor commissioning documentation for completeness & accuracy
Performance Certifications:
Independent sign-off confirming systems meet contractual performance requirements
Conditional Acceptance Recommendations:
Professional opinion on system readiness with clear identification of any outstanding items

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HANDOVER MANAGEMENT & PROJECT CLOSEOUT SUPPORT

DEFECTS RECTIFICATION | DOCUMENTATION VALIDATION | FINAL ACCEPTANCE CERTIFICATION

Verify all defects are rectified and documentation is complete, accurate, and systems fully operational before final acceptance and contractor demobilisation.

Ideal for: Projects with complex handovers or extensive documentation requirements

Review / Verification / Compilation of:

As-Built Documentation Review & Validation:
Confirmation that record drawings accurately reflect installed conditions, approved variations & final configurations
Assets Register
Defects Liability Period (DLP) / Warranty Documentation
Operations & Maintenance (O&M) Manuals

Training & Knowledge Transfer

Training Plan & Materials Review:
Assessment of contractor training proposals, user guides & instructional documentation for adequacy
End-User Training Coordination
User Acceptance Testing (UAT) Support

Final Acceptance & Project Closure

Final Inspection & Completeness Verification:
Comprehensive assessment of all systems, documentation & contractual deliverables against project requirements
Outstanding Items Schedule:
Clear documentation of any remaining minor works not affecting practical completion or operational use
Handover Certification / Closeout Report:
Technical sign-off to confirm all contractual deliverables are fulfilled & systems are ready for operational acceptance

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SERVICE BENEFITS

★ Independent Quality Assurance & Risk Mitigation

Objective Third-Party Verification
Unbiased quality assessment independent of contractor interests, ensuring installations meet design specifications
Early Issue Detection & Resolution
Identify design deviations & workmanship issues during installation—when rectifications are less costly — rather remediating them post-handover
Reduced Project Risk Exposure
Minimise risks of non-compliance, performance failures & costly rework through rigorous oversight & contractual performance validation
Standards & Compliance Assurance
Ensure adherence to international standards (TIA-568, ISO/IEC, BICSI), manufacturer specifications & regulatory requirements throughout implementation

★ Technical Expertise & Specialised Knowledge

Access to Specialised T&C Expertise
Leverage deep technical knowledge of technology infrastructure systems without maintaining full-time specialist staff
Complex Systems Integration Validation
Expert verification of multi-vendor, multi-system integration points to ensure seamless system interoperability
Independent Technical Advocacy
Your interests are protected by a neutral technical expert who understands both the design intent & on-site implementation realities
Professional Sign-Off Assurance
Confident acceptance of completed systems backed by independent technical verification, performance testing & certification certification
Defects Liability Period (DLP) Support
Ensure contractors honor warranty obligations and outstanding defect

★ Cost Control & Investment Protection

Contractor Accountability & Performance Management
Independent monitoring ensures contractors fulfill contractual obligations to scope, specification & schedule
Prevention of Costly Post-Handover Failures
Comprehensive commissioning validation eliminates "Day Two" system failures that disrupt operations and incur emergency remediation costs
Warranty Activation & Protection
Accurate commissioning records & compliance documentation ensures warranty validity & long-term asset protection

★ Operational Readiness & Business Continuity

Assured Day One Performance
Comprehensive testing & validation ensure all systems are fully functional & ready for operation at handover
Complete & Accurate Documentation
Verified As-builts, O&M manuals & training materials enable efficient facility management & systems maintenance
Smooth Handover & Operational Transition
Systematic defects management & knowledge transfer provides a seamless transition into operational use from Day One